Withdrawal instruction

Right of withdrawal
As a customer, you have the right to withdraw from this contract within fourteen days without giving any reasons. The withdrawal period is fourteen days from the date the contract was concluded. To exercise your right of withdrawal you must inform us

German LabConCert GmbH
Christoph-Sturm-Str. 25-29
91161 Hilpoltstein

Tel.: +49 (0) 9174 9765527
E-mail: academy@labconcert.de

of your decision to withdraw from this contract by a clear declaration (e.g. a letter sent by mail, fax or e-mail).

You can use the attached sample withdrawal form, but this is not mandatory. To comply with the time limit it is sufficient to send off the declaration of withdrawal before the withdrawal period has expired.

Effect of withdrawal
If you withdraw from this contract, we have to return all payments we received from you immediately and at the latest within fourteen days from the receipt of your declaration of withdrawal, including delivery charges (except for additional costs arising from choosing a different type of delivery than the most favorable standard delivery we offer).

For this repayment, we use the same means of payment that you used in the original transaction, unless specifically arranged otherwise; in no case will you be charged for repayment fees.

If you requested services to be provided during the withdrawal period, you must compensate for their value insofar as services have been provided until we received your declaration of withdrawal in comparison to the total amount of services required by the contract.

withdrawal form
You may use this withdrawal form.
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